Fax Freak

Mar. 7th, 2017 04:31 pm
kevin_standlee: (Reno)
[personal profile] kevin_standlee
I had cause this afternoon to need to call one of the large medical groups in Reno to try and make an appointment. The first number I called, using information from my insurance company, got a fax machine. Okay, I must have dialed it wrong, so I checked again. I had the number right, but it according to the organization's web site, the doctor has moved to a different location with a different number in the same prefix, so I figured the old number had been reassigned to a fax machine. Try the new number. Fax again. That's funny. Try the group's general-inquiry contact number. Fax again.

I conclude that something has gone all pear-shaped with Renown Medical Group's telephone systems today, and I'll try again tomorrow.

Date: 2017-03-08 12:57 am (UTC)
ext_73044: Tinkerbell (Salem Professor)
From: [identity profile] lisa-marli.livejournal.com
You should fax them. What is your human phone number? All these numbers are being answered by fax machines.
They probably put fax machines on all their lines, but forgot to set them up for Humans to answer first. It's a useful idea to have All in Ones at all stations, but it does require set up.

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