ext_139919 ([identity profile] yourbob.livejournal.com) wrote in [personal profile] kevin_standlee 2006-04-22 06:13 am (UTC)

Whoo boy. Lots to think about here.

How about, rather than all the gobble-dee-gook, simply saying "Program Subject to Change Without Notice" (or "programme" if you speak English).

And an extra stamped word/ribbon/whatever on every worker and panelist badge saying "Volunteer".

Hmmmm...."Program Subject to Change Without Notice" stamps on every member/customer's hands, maybe?

Having done some work on customer service in a mostly volunteer operation, I agree with those above saying it doesn't matter what they're called. They should be treated as customers. So far I always have been.

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