Many people have no idea how the Hugo Awards are selected. If they know the Award exists at all, they think they're decided by some mysterious undefined "them," not realizing that it's a popularly selected award. Neither Tom Veal nor Mike Glyer are in this group, of course, but some of the other folks chiming in on the debate are.

Tom's complain is with the voters' taste, and he's never said that Scalzi should have been disqualified by the administrator the way some uniformed people have done.

There's an underlying issue here that needs repeating: "Fan" and "Pro" aren't mutually-exclusive conditions.