kevin_standlee: (Confusion Ahead)
kevin_standlee ([personal profile] kevin_standlee) wrote2014-05-19 06:56 am
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Four Shopping Malls Attached to Some Runways

According to Successful Meetings, something called the Wall St. Cheat Sheet has issued its list of the 10 Worst Airports in the World. Coming in an #6 is London Heathrow, described as "four shopping malls that have been smashed together." The description is slightly harsher than it should be, though; you do go through security before being herded into the central shopping waiting area.

(Anonymous) 2014-05-19 02:24 pm (UTC)(link)
I wouldn't place too much stock in that list. It seems to have been based mostly on what other travel writers have written. Chicago Midway -- the airport I use most often, so I'm familiar with it -- got ranked 2nd-worst because of its poor record for on-time departures, which is more a function of the weather than the airport operations. In fact, Wall St. Cheat Sheet's full description of Midway says:

Chicago’s Midway International Airport is ranked as the nation’s worst for on-time departures. “It isn’t a bad place to hang out, with a new food court and a frequent subway connection to downtown Chicago, but any airport is the worst airport if you’re stuck there and you aren’t getting on a plane,” Frommer’s writes.

That doesn't sound to me like a description of the second-worst airport in the world.

It's probably worth noting also that the Wall St. Cheat Sheet appears to be mostly a "listicle" site rather than a serious business site. The top "must-read feature" currently on the home page of their web site is "Recipes: 6 Flavored Milks and the 6 Cookies Perfect for Dunking."

--J. Kreitzer

[identity profile] jcfiala.livejournal.com 2014-05-19 02:34 pm (UTC)(link)
I'm currently working on a new website for an airport, and after a while realized that it's basically a huge mall with security and parking you have to pay for, where some doors (hopefully) lead to other parts of the world. Since you don't actually sell tickets for airplanes on an airport website (unlike, say, a bus station or train station), the most un-mall-like thing about the website will be the search for upcoming arrivals and departures.

Happily the mall in question isn't on that list.

[identity profile] kalimac.livejournal.com 2014-05-19 03:42 pm (UTC)(link)
I've been to Heathrow and all of the US airports on the list, and I don't get it. The "corral" system in Terminal 3 certainly wasn't in place the last time I departed from there, which was admittedly some years ago. I've never had a serious delay at Midway, which I like as a small, friendly, manageable airport, conveniently located and with agreeable food options. JFK, because it's made up of numerous tiny terminals, is surprisingly manageable for such a large airport; the biggest curse for me, coming to it from Connecticut, was having to drive through Queens to get there. As for La Guardia's local ground transport, in NYC they have these things called taxicabs; the WSJ should try them, especially when carrying luggage, which most airport passengers are. Logan can be nasty, mostly to get to on the ground, but I'm told that's improved a lot in recent years (I'll find out this summer).

My selection of worst airports I've been to are: SFO (constant fog delays), Kansas City (whose pod structure means that, since 9/11, you have to go through security again to transfer to another gate down the hall), San Diego (scary to land at), Washington Reagan (also scary to land at, and has the most tasteless and inappropriate choice of name ever given to an airport), and, above all, Charles de Gaulle (smoky! smoky! smoky!).

[identity profile] daveon.livejournal.com 2014-05-19 08:07 pm (UTC)(link)
There seems to be a misconception about airports in the UK. They are shopping malls. They're privately run operations designed to extract money from passengers before they get onto a flight.

Gates are announced close to departure time and people then walk to the gate where there's limited seating anyway. Walks can be quite long, and I'll leave it to the imagination why they have long walks from a central area to the departure points. I'd invite people to think about why they'd arrange things for people to have to walk quite a discuss after having been kept waiting in a central area for a while before calling the flights and why certain flights to certain locations are longer walks than others.

It's not as daft as it seems.

[identity profile] msconduct.livejournal.com 2014-05-20 12:16 am (UTC)(link)
The list is hilariously bizarre. I'll take LaGuardia (no WiFi? Shock! Horror!) against some of the African airports I've been to any day.

The worst airport I've been to is Johannesburg. On the face of it, a modern airport, upgraded for the World Cup, so the condiitons are much better than, say, those at Windhoek (one room crammed with passengers, one official slowly stamping things, stifling heat) or Victoria Falls (people cramming the room and out down the street, two officials slowly stamping things, stifling heat). But Johannesburg is notorious for baggage theft (the handlers put things over the cameras and steal with impunity), it's practically impossible to find your way around on a first visit, and gate seating for domestic flights is mysteriously absent (three seats for an entire flight).

No WiFi. Hah.

[identity profile] rono-60103.livejournal.com 2014-05-20 01:15 am (UTC)(link)
I've had experience with both Midway and Heathrow.

While I do remember finding Heathrow a bit strange because you do get stuck in the shopping mall for most of the time between security and boarding.

And of the 3 times I've departed from Midway, the only problem was the first time (when I still lived in the Chicago area) because they hadn't fixed security lines causing a bottleneck - comparable to the bottlenecks I experienced at San Jose in 2002. The other two times (after Chicon 7, and on the way to SMOFCon this year) I had no troubles with either security or departure.

On the other hand, the (as I understand it) old and now replaced Delhi airport was the absolute worst. The second time I left India, I was connecting through Delhi without an overnight layover (to go to Agra), I had to find my own transport from the domestic to the international terminal, and then had to wait for American Airlines to post an updated passenger list before they would let me inside the international terminal. I'd rate it well below (or above) either of the ones I've been to/through on that list.