No Longer Intermittent Error
Oct. 1st, 2006 02:16 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
kevin_standleeThe DVD/sound system seems to have given up the ghost. I carefully disconnected the speaker wires, one speaker at a time, cycling the power after each pair, and even after I'd disconnected everything but the main power cable, the F61 error was all that I could get. The good news is that this means it is almost certainly a blown power supply. I hope that replacing the power supply is less expensive than buying a new system.
I called Panasonic and patiently explained to the customer service agent that I had done everything right when troubleshooting. She gave me the contact information for the nearest factory-authorized service outlet. Good thing I called them first -- the service center listed in the system documentation doesn't exist anymore! The nearest center is in Sunnyvale, and I'll call them on Monday to see about arranging for diagnosis and repair.
I called Panasonic and patiently explained to the customer service agent that I had done everything right when troubleshooting. She gave me the contact information for the nearest factory-authorized service outlet. Good thing I called them first -- the service center listed in the system documentation doesn't exist anymore! The nearest center is in Sunnyvale, and I'll call them on Monday to see about arranging for diagnosis and repair.
