The whole hotel service offering is so odd, my best guess is that the high end hotels don't really try to compete for their guests, they assume they get their business because of the location or the chains rep or some other factor so offering any free services or upgraded services.
The middle and lower chains, which are often roadside, have to compete for their customers so therefore have to offer these amenities free.
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timeasmymeasure
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Date: 2008-10-19 01:24 pm (UTC)The middle and lower chains, which are often roadside, have to compete for their customers so therefore have to offer these amenities free.
Sad but true.