Mike and I were discussing the Circuit City situation yesterday, and I made the same point: the primary reason that CC and CompUSA went belly-up is that they stopped hiring people who knew what the hell they were selling.
As Mike noted, if we wanted to buy product from someone who didn't know anything about the product, we'd go to the Intertubes or to the dreaded Wal*Mart. Specialty electronic stores aren't going to last with minimum knowledge employees.
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timeasmymeasure
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Date: 2009-01-17 03:09 pm (UTC)As Mike noted, if we wanted to buy product from someone who didn't know anything about the product, we'd go to the Intertubes or to the dreaded Wal*Mart. Specialty electronic stores aren't going to last with minimum knowledge employees.