I had a similar pmroblem while at FC; I could see some servers at pair, but not mine (and not some other servers elsewhere).
Have Cheryl try a traceroute to one of the pair servers that she can see, and follow that up with a traceroute to EmCit.
The second traceroute should follow the same path as the first, but break at some point. The last identified hop may be where the problem is, or perhaps the first one that you can't see. Once you've identified the break point, send the traceroutes to support@ whatever provider is listed as the name of the machine.
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timeasmymeasure
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Date: 2006-02-06 11:46 pm (UTC)Have Cheryl try a traceroute to one of the pair servers that she can see, and follow that up with a traceroute to EmCit.
The second traceroute should follow the same path as the first, but break at some point. The last identified hop may be where the problem is, or perhaps the first one that you can't see. Once you've identified the break point, send the traceroutes to support@ whatever provider is listed as the name of the machine.