kevin_standlee: (House)
[personal profile] kevin_standlee
The Internet Starter Kit arrived at the Fernley House yesterday, and Lisa was able to get the connection working, but not until the installation software totaled one of her laptops by "helpfully" installing lots of annoying add-ons, unwanted toolbars, and similar bumpf on the machine, to the point where she says that she's going to revert it back to an older clone of the drive rather than try and weed it all out. Working with tech support and another laptop, she was able to get online without having to install intrusive semi-spyware disguised as network installation software. When I get up there this weekend, I should be able to help complete the setup by putting in the router that will allow more than just the one machine to be connected to the DSL modem.

The only disappointment was that the connection speed there was about the same as in Mehama and as it is here in Fremont. Given how close we are to the Fernley office, we were expecting something a little faster. Not that our connections in Mehama and Fremont were/are bad, you understand; it's just that we thought it would be even better there.

Date: 2011-09-14 02:46 pm (UTC)
From: [identity profile] jcbemis.livejournal.com
bearss will be happier

Date: 2011-09-14 04:30 pm (UTC)
From: [identity profile] dave-gallaher.livejournal.com
What throughput are you getting?

Date: 2011-09-14 05:11 pm (UTC)
From: [identity profile] kevin-standlee.livejournal.com
TestMySpeed.com says about 2600 Kbps download and about 600 Kbps upload.

Date: 2011-09-14 06:04 pm (UTC)
solarbird: (Lecturing)
From: [personal profile] solarbird
That's Kbits, not KBytes, yes? If so, well, not awesome, but liveable. (The murknet in the DSL era only had 990ish Kbps up, sustainably.)

Date: 2011-09-14 08:35 pm (UTC)
From: [identity profile] dave-gallaher.livejournal.com
You should be running around 5.5 to 5.8 Mbps given your speed and very short loop length. (My 12 Mbps connection regularly clocks at 11.5 Mbps per speakeasy, and I'm probably about a 1200 foot loop length.) I'll check with someone.

Date: 2011-09-15 09:06 pm (UTC)
From: [identity profile] johno.livejournal.com
Call support and have them confirm the loop speed vs your contract speed.

Our previous DSL would mysteriously slow down every couple of months. I'd call support, they would test from their end. Go HMMM, do some resets and our speed would go back up.

We finally had the line stay slow and they sent out a tech. Found out the wire from the pole to the build was essentially rotted away and the local box control needed to be replaced.

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