Conventions: Members Versus Customers

[kevin_standlee]

The post-Eastercon discussions going on in eastercon and elsewhere include the question of those people who attend conventions viewing themselves solely as "paying customers." I suggested we may need to start printing a fine-print contract on membership materials, the way sporting events and concerts do on their tickets, such as:

THIS IS NOT A TICKET. You are a member of this convention. This event is being organized entirely by volunteers who are working without compensation and who had to pay for their own memberships and travel expenses. While the organizers will make a reasonable effort to present this event in the way it is described in its written materials, they cannot guarantee that all things will happen as planned. By purchasing this membership you explicitly acknowledge that all functions are subject to change or cancellation with or without notice for any reason whatsoever.

This is only a rough first effort, but I think you get the idea. It is a little sad that I can say that I'm quite serious that we may really need to do this or face threats of litigation for "false advertising" and "breech of contract" with attendees.

Comments

[dinogrl.livejournal.com]

Creation events are manned mostly by volunteers, who may, or may not get a few perks such as Creation merchandise, ooh, what wonderful compensation! {gag}

[johno.livejournal.com]

I've "worked" 2 cretencons.

At the request of the production company which made the show, but under the direction of Adam.

Supposedly the regular CC staff were amazed our crew got t-shirts the first time out.

But then again, not many teams save the Executive Producer's & Supervising Producer's kids from the mob which rushed the stage at the end of the event.

[marahsk.livejournal.com]

Heh. Been there, done that (in my case it was Brent Spiner), never got a t-shirt. :)