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A Vision of Insurance
Mar. 9th, 2006 03:02 pmFrom 1987 to 1993, I worked for Blue Shield of California, first as a claims data entry operator and then through a series of progressively more responsible claims review areas, then as a systems analyst and technical writer after graduating from CSU Chico. Because of this, I have some familiarity with insurance and medical terminology. I'm also sympathetic to the people who work in this field, such as the customer service rep to whom I spoke today about an insurance claim.
( Fiddling details of trying to get a claim modified )
So eventually this should be straightened out and more of the cost of my glasses should be covered by insurance. I'm just glad I put money into a Flexible Spending Account so that I didn't have to front the money for the glasses.
Follow-Up: Dr. Fong called me later this afternoon and said she'd be happy to add the additional diagnosis, which she'd written on the chart anyway but which had apparently not been transferred into the billing system. She's been a pretty good optometrist. She even remembers that science fiction conventions are my hobby, which I reckon is pretty good for a patient you only see once ever two years.
( Fiddling details of trying to get a claim modified )
So eventually this should be straightened out and more of the cost of my glasses should be covered by insurance. I'm just glad I put money into a Flexible Spending Account so that I didn't have to front the money for the glasses.
Follow-Up: Dr. Fong called me later this afternoon and said she'd be happy to add the additional diagnosis, which she'd written on the chart anyway but which had apparently not been transferred into the billing system. She's been a pretty good optometrist. She even remembers that science fiction conventions are my hobby, which I reckon is pretty good for a patient you only see once ever two years.
