Getting Better, Slightly

There are advantages to one's body clock still being disrupted somewhere out over the Pacific, in that the project on which I am working this week can only really get seriously going after about 2 PM PDT due to needing to wait for our Central and Eastern time zone offices affected to end their days so I can work on their data.

I'm back at work, sort of, working from home while I still hack and cough and stumble around the apartment. I'm better than I was yesterday, and the same can be said for my slowly-healing legs, to which I continue to apply ointment every few hours to (I hope) reduce the amount of peeling. At least I'm not in continuous screaming pain from the sunburn, and the blisters are fading.

Good Word About Comcast

Normally people complain about bad customer service, so I think I should compliment Comcast for the reverse. I've been having problems with my cable service throwing a service-disruption error. I've done all of the troubleshooting I read online for the particular error, and nothing made the error go away. Today I called Comcast and expected them to have me do everything I'd already done, but to my surprise, they believed me when I said I'd done those things, including trying a different cable connection to the wall outlet. They concluded that the most likely problem was a defective converter box, and that I should just take the box to the nearest office an exchange it. I pulled myself together sufficiently to do that and drove over to the nearest office. The wait wasn't too long. The people at the counter were very friendly and helpful and did the exchange with a minimum of hassle. I'd brought a copy of my bill and my ID and other documents to prove that I was who I said I was, but they said all they needed was the serial number on the unit. I took the new unit home, plugged it in, turned it on, called the activation number, and after about 15 minutes I had working cable again. I hope that's that.

Given the circumstances, I don't see how it could have been much less painless than that.