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Not a Walk in the Park
Jul. 4th, 2020 09:15 amI have already received a reply from the park supervisor to my complaint against the staff member at Berlin-Ichthyosaur State Park. I will start by sharing the entire reply. Aside from including the attached document as a link to where you can download it (at least I hope the link that Google Docs says anyone on the internet can view works) and removing extra carriage returns, I have not modified the reply in any way.
( Right of Reply )
Here's what I say about this.
1. It is physically impossible to stay more than six feet away if your job involves blocking access to the payment kiosk and also coming right up to an arriving vehicle and handing them a payment envelope through their car window. In addition, I know from personal experience that one can collect park fees without having to be within six feet of someone because I've paid them more than once at other parks with nobody around at all.
2. The only reason that the employee never got within six feet of us was that when he made it clear that he wasn't going to wear a mask and was going to keep coming toward us, we backed up, and quickly, too, because he presented a danger to us. If the park supervisor is more worried about gravel than viruses, it says a lot about their attitude. If you're going to task someone to do this, you should be treating them like the person at a drive-through take-out window, and they're required to wear face coverings to protect themselves and their customers.
3. Regarding "Most conflict can be settled with simple communication," I pointed out to him that us pointing to our face masks and him shaking his head and saying, "Can't" is pretty darn simple and pretty clear: they don't care.
BISP looks like an interesting place, but now I not only don't want to visit it, but I will actively discourage anyone from going there until and unless they apologize and require park employees who are going to interact with the public to protect themselves and the public.
( Right of Reply )
Here's what I say about this.
1. It is physically impossible to stay more than six feet away if your job involves blocking access to the payment kiosk and also coming right up to an arriving vehicle and handing them a payment envelope through their car window. In addition, I know from personal experience that one can collect park fees without having to be within six feet of someone because I've paid them more than once at other parks with nobody around at all.
2. The only reason that the employee never got within six feet of us was that when he made it clear that he wasn't going to wear a mask and was going to keep coming toward us, we backed up, and quickly, too, because he presented a danger to us. If the park supervisor is more worried about gravel than viruses, it says a lot about their attitude. If you're going to task someone to do this, you should be treating them like the person at a drive-through take-out window, and they're required to wear face coverings to protect themselves and their customers.
3. Regarding "Most conflict can be settled with simple communication," I pointed out to him that us pointing to our face masks and him shaking his head and saying, "Can't" is pretty darn simple and pretty clear: they don't care.
BISP looks like an interesting place, but now I not only don't want to visit it, but I will actively discourage anyone from going there until and unless they apologize and require park employees who are going to interact with the public to protect themselves and the public.
