Skype: Ur Doin It Wrong

[kevin_standlee]

I like Skype, really I do. I like having unlimited long-distance calls within the US and Canada for $30/year. That service paid for itself the first time I called Lisa and spoke for an hour. But they make it way too difficult to update your credit card information. The card I use for the subscription has expired. The subscription itself doesn't expire until next January. So I though I could go into my account and update the card information so that it auto-charges me another $30 next January. Nope. The only way to change your card information is to make a new order. So I had to buy an additional year's subscription for $30, which will be charged right away. At least I don't appear to have lost the credit for the existing subscription -- this just extends the existing subscription for an additional year. But it's a stupid system. Every other system I have that stores a credit card for a recurring payment allows me to update the card information for future use. It makes no sense to require a new purchase just to update user account information.

Comments

Re: Free chat

[kevin-standlee.livejournal.com]

Well, yes, that's fine if the person at the other end has a computer online, but I'm not using it for online chat -- I'm using it for telephone calls. For $30/year, I get unlimited telephone calls to any telephone number in the USA and Canada.

Re: Free chat

[glenn-glazer.livejournal.com]

True, you currently need a computer. But things are in the works to allow smaller devices to permit you to do some of the social network aspects of SL without the whole viewer. I don't know if vchat is in the works or not.