kevin_standlee | Entries tagged with spectrum

This morning, having not totally gotten back on Pacific Time, I woke up around 3:30 AM or so and decided to take another crack at getting the new cable modem online. Using my smartphone, I determined that the Spectrum website issue was resolved, and I managed to find a telephone number that (eventually) led to a human being, who actually knew what needed to happen. I gave her the MAC address of the new modem (that being the one key piece of information), she entered it into their system, and several modem restarts (and one case of me disconnecting and reconnecting it to the network, and one restart of my computer later, the internet reappeared on the home network. Don't let this summary fool you: it took around and hour of futzing around trying things before everything connected.

I'm relieved that we got this going before I needed to go back to working on the Day Jobbe, because moving the amount of data I move over the smartphone's bridge connection would have been painful.