Bedbug Letter

Amtrak customer service responded to my detailed e-mail explaining exactly which car and where on that car I think I dropped the power supply to my laptop. They sent me the generic response copying everything off the web site. I'd already done what the web site said, and when I did what the web site said -- call the destination station -- they said, "nothing turned in here," and that was that. Idiots. For all I know, that power supply is still sitting there behind the back of the seat. I'll never look at another Capitol or San Joaquin trainset the same way again, as I scan the consist looking for the car Mattole River.